Shipping Policy
At Shanna Britta, we take pride in creating high-quality, custom-made fashion products tailored just for you. Please read our shipping policy carefully to understand our processes:
- Processing Time: Each item is made to order, and our current processing time is 6-8 weeks. This ensures that your product is crafted with care and precision.
- Shipping Method: We use reliable shipping carriers to ensure your order arrives safely and on time. Once your order is completed, you will receive a tracking number via email to monitor your shipment.
- Shipping Costs: Shipping costs will be calculated at checkout based on your location and the size of your order.
- Delivery Time: Delivery times may vary based on your location and the shipping method selected. Please allow additional time during peak seasons or holidays.
Return Policy
As all of our products are custom-made to your specifications, we are unable to accept returns or exchanges. Please consider the following:
- Final Sale: All custom orders are final sale and cannot be returned or exchanged.
- Quality Assurance: We take great care in ensuring that each item meets our high-quality standards before it is shipped. If you receive a product that is defective or not as described, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.
- Sizing and Customization: To ensure you are happy with your custom order, please double-check your measurements and specifications before completing your purchase. Our team is available to assist with any questions you may have regarding sizing or customization options.
Thank you for understanding our policies. We appreciate your support and look forward to creating something special just for you! If you have any questions or concerns, feel free to reach out to us.